Terms of Service

1. Acceptance of Terms

By accessing and using the Meyers-Hall Advisory website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or engage our services.

These terms apply to all visitors, clients, and others who access or use our services. Additional terms may apply to specific projects and will be outlined in individual service agreements.

2. Scope of Services

Meyers-Hall Advisory provides Website System builds, Growth System support, Operating Layer reporting, Platform Builds, and Systems Support. Our services include but are not limited to:

• Website strategy, design, development, and deployment.
• Lead-path, CRM-lite, reporting, and workflow support.
• Systems Support tied to the website, reporting, and operating workflow.
• Internal tools, dashboards, admin workflows, and automation.

The specific scope, work product, timeline, and fees for each project will be defined in a separate Statement of Work (SOW) or project agreement agreed upon by both parties before work begins.

3. Project Process

All projects begin with a free discovery call. Following this call, we will provide a written proposal outlining:

• Scope of work and expected outcomes.
• Timeline and milestones.
• Investment and payment schedule.
• Key assumptions and dependencies.

Work commences upon your signed acceptance of the proposal and receipt of the initial payment as outlined in the agreed terms.

4. Payment Terms

Payment terms are specified in the project proposal or Statement of Work. Unless otherwise agreed:

• Project-Based Work: A non-refundable deposit of 50% is due upon signing. The remaining balance is due upon delivery of the final work product.
• Retainer Agreements: Monthly retainer fees are invoiced on the first business day of each month and are due within 15 days.
• Late Payments: Invoices not paid within the specified terms will incur a late fee of 1.5% per month on the outstanding balance.

We reserve the right to pause work on any project with outstanding invoices past 30 days. All prices are quoted in U.S. dollars unless otherwise specified.

5. Intellectual Property

Upon full payment, you receive ownership of all custom work product created specifically for your project, including documents, designs, and code. This transfer is subject to the following:

• Client Work Product: Full ownership of custom work product transfers to you upon receipt of final payment.
• Pre-Existing Materials: We retain ownership of our proprietary frameworks, methodologies, tools, and templates. You receive a perpetual, non-exclusive license to use these materials as incorporated into your project.
• Open Source: Third-party open source components remain subject to their respective licenses.
• Portfolio Rights: We retain the right to reference the project in our portfolio and marketing materials, unless confidentiality is specifically agreed upon.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the project. Confidential information includes, but is not limited to:

• Business strategies, plans, and financial information.
• Trade secrets and proprietary processes.
• Client lists, customer data, and market research.
• Technical specifications and source code.

Confidentiality obligations survive the termination of the project for a period of three (3) years, except for trade secrets which are protected indefinitely. These obligations do not apply to information that is publicly available, independently developed, or lawfully obtained from a third party.

7. Limitation of Liability

Our services are based on professional judgment and available information at the time of delivery. We do not guarantee specific business outcomes, revenue increases, search rankings, or investment returns.

To the maximum extent permitted by law, Meyers-Hall Advisory shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from the use of our services.

Our total aggregate liability for any claim arising from a project shall not exceed the total fees paid by you for that specific project.

8. Indemnification

You agree to indemnify and hold harmless Meyers-Hall Advisory, its principals, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:

• Your use of our work product in violation of these terms.
• Your breach of any representation or warranty.
• Any claim that materials you provided to us infringe third-party rights.

9. Termination

Either party may terminate a project as follows:

• For Convenience: Either party may terminate with 30 days written notice. You will be invoiced for all work completed through the termination date.
• For Cause: Either party may terminate immediately if the other party materially breaches these terms and fails to cure the breach within 15 days of written notice.
• Refund Policy: The initial deposit is non-refundable. For work not yet completed at the time of termination, fees will be prorated based on work delivered.

Upon termination, we will deliver all completed work product and return any confidential materials. Confidentiality and intellectual property provisions survive termination.

10. Governing Law and Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to conflict of law principles.

Any disputes arising under or in connection with these terms shall first be subject to good-faith negotiation between the parties. If the dispute is not resolved within 30 days, either party may initiate binding arbitration under the rules of the American Arbitration Association. The arbitration shall take place in the State of Colorado.

11. Force Majeure

Neither party shall be liable for failure to perform obligations due to events beyond reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, or widespread infrastructure failures. The affected party must notify the other party promptly and make reasonable efforts to mitigate the impact.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. For material changes affecting active projects, we will provide direct notice to active clients. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

13. Contact Information

For questions about these Terms of Service, please contact us:

Meyers-Hall Advisory
Email: [email protected]
Web: meyershalladvisory.com/contact